You need to follow the steps from the article mentioned below to perform a Clean Boot.
Step 2: If you are able to use the software in safe mode, I would suggest you to perform clean boot because, putting your system in Clean Boot state helps in identifying if any third party applications or startup Step 1: Refer to the link to boot in safe mode.Īdvanced startup options (including safe mode). Method 1: You may try to use the software in safe mode and see if that helps. In the meanwhile, please follow the suggestions mentioned below to fix the issue.
I understand that you have issues using the Canon Image Browser software in Windows 8.1.īut, I would like to know some more information on this issue to help you better.ġ) Did the software work earlier in Windows 8.1 or WIndows 7?Ģ) Do you get any particular error message, when the applications fails to open? Thank you for posting your query in Microsoft Community.
Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers Select Apply and OK on the Print Server Properties windows. If you see it click on it and click Remove at the bottom. If you see it listed, right-click on it and choose Delete or Remove Device In the Devices and Printers window look for your Printer. Windows Key+X > Apps and Features / Programs and Features Option 2: Uninstall and Reinstall the Printer Option 1: Run the Printer Troubleshooter. Please try the steps recommended below to uninstall printer software You can also type %windir%\System32\spool\PRINTERS into the address bar in Explorer if the C drive is not the default Windows partition > Delete all the files in this folder > Services console and right-click and choose Start for the Print Spooler serviceĭo let me know if you require any further help on this. Type Services in Windows Start Search Box > Click Services > Scroll down to Print Spooler > Right-click and choose Stop for the Print Spooler service > Go to C:\WINDOWS\System32\spool\PRINTERS.
If you are using wired printer > Select Add a local printer or network printer with manual settings > Select Use an existing port > Select your Printer and follow on screen directions If you are using Bluetooth / Wirelss printer > Select Add a Bluetooth, wireless or network discoverable printer > Choose the printer > Select your Printer and follow on screen directions If Windows doesn't detect your printer, then you will get a blue message - Click The printer that I want isn't listed Type Printer in Cortana Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, your computer should also be logged into Wifi network)
Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer Type Printer in Cortana Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Cortana Search box > Printers & Scanners > Select your printer > Remove device Uninstall and reinstall the Printer (Credit to Andre Da Costa, MVP for providing steps)Ĭlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall Type Troubleshoot in Windows Start Search box > Click Troubleshoot > On the right side, Click Printer > Run the troubleshooterĭownload printer driver from printer manufacturer's website and reinstall.ģ. In case of Wireless printer, Switch it ON and connect it to the Wifi network. I am here to work with you on this problem.īefore proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON.