Also, they do not have the AIP client software installed. I have also tried using the Online Repair option, new Outlook profile, and uninstall and reinstall. The current affected customers still have the ability to use OWA to use the Protect/Encrypt button or mail flow rules I created for a work around.
Not sure if this is related to the recent update of the Office client, but other customers with the same set up are not experiencing this issue. Yesterday, it is now either grayed out or the tab has completely been removed from the "New" message window in the "Options" section. Recently, it's been upgraded from the previous envelope with red circle to the new lock icon. They are properly licensed with Business Premium and AIP Plan 1 and have the latest version of the Office desktop (1812.11126.20196). To complete the action, people will need to save these settings at the bottom right of the popup window.We seem to be having an issue with the Office 365 Office Message Encryption (OME) for a couple of customers. This is the amount of time the system will wait to send a message after pressing “send.” People have the option to choose either a five or 10 second delay as well as no delay whatsoever.
SEE: How to migrate from Gmail to Outlook: 6 tips to ease the digital transition (TechRepublic)īelow “undo send,” people are able to set their preferred sending delay. Next, scroll down through settings dedicated to the email signature, message format, link preview, and more to access the undo send feature.
For a more manual approach, select “mail” on the left side of the popup window and then click on “compose and reply” settings. By typing “undo send” in the search bar and pressing enter, individuals will be directed to the appropriate field within the “compose and reply” settings. To access the unsend feature, people have two options: Using the setting search feature in the pop-up window or scrolling down through the “compose and reply” settings within the general mail settings. Once this button is clicked a popup settings window will appear. Once this appears, click “view all Outlook settings” at the bottom of the settings sidebar.
Next, a settings sidebar will appear on the right side of the screen. To do so, first click the sprocket icon at the top right of the screen in Outlook. To set the preferred send delay, people will first need to adjust their email settings. SEE: How to recall a message sent in Microsoft Outlook (TechRepublic) How to unsend an email in outlook Below, we’ve created a step-by-step guide detailing how to unsend an email in Outlook with an extended delay. Outlook has a setting allowing those so inclined to extend this window of time, providing an increased opportunity to undo the send. During this time, it is possible to undo the send and prevent the email from hitting the recipient’s inbox. Outlook and other email systems offer a short grace period of sorts immediately after pressing the send button via a small popup window. SEE: Report: SMB’s unprepared to tackle data privacy (TechRepublic Premium)įortunately, it is possible to unsend an email immediately after hitting the send button. In the same survey, 63% of respondents reported that they’d included “embarrassing typos or grammatical errors” in their emails and 63% said they had hit send on an unfinished email. That said, as these digital correspondences pile up so too does the risk of error. In fact, according to a 2019 Grammarly survey, more than one-third of respondents said they spend at least three hours of the workday using email. Many people spend considerable amounts of time in their personal and professional lives penning, reading, responding to emails. Hitting the send button with a glaring typo or before the correspondence is complete can be embarrassing, but it is preventable. How to unsend an email in Outlook: A step-by-step guide